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Help Desk
- • Earn 50¢ per POINT.
- • You get 1 POINT for each item photographed from your bill.
- • Duplicates carry a single point value
- • 7 day subscription cost: $19.99.
- • Points roll over
- • Earn 25¢ per POINT.
- • You get 1 POINT for each item photographed from your bill.
- • Duplicates carry a single point value
- • Annual subscription cost: $150.
- • Earn 50¢ per POINT.
- • You get 1 POINT for each item photographed from your bill.
- • Duplicates carry a single point value
- • 1% cashback on gas bills (up to $100 spend).
- • Annual subscription cost: $299.
- • Earn 75¢ per POINT.
- • You get 1 POINT for each item photographed from your bill.
- • Duplicates carry a single point value
- • 2% cashback on gas bills (up to $100 spend).
- • Annual subscription cost: $450.
- • Earn $1 per POINT.
- • You get 1 POINT for each item photographed from your bill.
- • Duplicates carry a single point value
- • 3% cashback on gas bills (up to $100 spend).
- • Annual subscription cost: $599.
To qualify you must:
• live in Trinidad or Tobago
• be at least 18 years old
• own or have access to a smartphone
• have wifi internet access
Subscription Terms:
• Membership Requirements: To become a member, you must have a valid annual subscription.
• Membership Expiration: Membership expires if the subscription is not renewed.
• Expired Membership Accounts: Expired membership accounts are charged 5% of the account balance monthly. The account will be purged from our system once the funds are exhausted.
• Account Balance Protection: All account balances are protected and guaranteed as long as the member’s subscription is active.
• Non-Transferability: Membership is not transferable.
• Access Denial Upon Expiration: If your subscription expires, you will not be granted login access to your Point-Log account.
• Gas Cashback Eligibility: Only light motor vehicles qualify for cashback on gas receipts.
• Dishonest Uploads: Images sent to you through WhatsApp, Telegram, email, or any other messaging service is dishonest.
• Information Accuracy: All submitted information must be accurate and true
• Membership Non-Transferability: Membership is not transferable and is open to a limited number of persons per area or community.
• Right to Terminate: POINT-LOG reserves the right to terminate a member’s subscription without notice if false information is submitted, or if a member attempts to defraud or abuse the program.
• Redemption Payments: Redemption payments are disbursed only to the name used at registration.
• Identification Requirement: One form of valid national identification is required.
• Withdrawal Rights: Annual subscribers with balances of $300 or more can withdraw funds at any time, provided their subscription is active.
• Refund Policy: All subscription sales are final and non-refundable.
| Subscription | Per Point |
|
| Bata 7 Day Package |
50₵ | |
| Jump Package | 25₵ | |
| Jive Package |
50₵ | |
| Jazz Package |
75₵ | |
| Joovay Package |
$1 |
Point-Log Subscriptions
Action Starter Pack- Jump Package
•
- Jive Package
- Jazz Package
- Joovay Package
Payment Processing
Money transfers to your bank account will take 2-5 business days after we receive your bank information. The value of your POINTs will be transferred to your bank account.
Ending your Membership
Send a Whatsapp message to our admin at 1 (868) 278-8414 requesting account closure.
Posting Rules
• You can post up to one bill per day.
• Your entire bill must be shown; do not fold bills.
• Products in images that are cut off do not qualify for POINTs.
• If your bill does not specify the purchased item by name, the item itself must have the original price tag from the store.
• Your bill must include the store name, date, items purchased, and amount paid.
• Uploaded images sent to you by whatsapp, Telegram or email from another person from different mobile devices are not allowed.
• Only your bills and your purchases qualify for entry; you are not allowed to submit purchase bills of another person.
• Bills that are blurry, folded, or cannot be read clearly are disqualified.
• Bills older than seven days are not valid for POINTs.
• Bills with conflicting information are disqualified.
• Clothing and footwear do not qualify for POINTs at this time.
• Only bills from Trinidad and Tobago are valid at this time.
• Members caught artificially inflating POINTs by cheating, having others take photos on their behalf will be disbarred. Their funds seized and their account closed.
Upload Photos of Your Purchase
• Take one photo per item on your bill.
• You get 1 POINT per pictured item on your receipt.
• Ensure the entire product is clearly shown.
• Click the blue button to preview your items, then the red button to submit.
Qualifying Receipts for Cashback Must Show:
• The date, name of the store/business, and location.
• The product you paid for.
• A professionally printed header (Top and bottom width of the bill must be the same distance).
Point Processing
• Your information will be processed, and POINTs credited to your account within a maximum of 10 business days.
• If the uploaded product images are cut off, not centered in the photo, too blurry, or not clearly shown, POINTs will not be awarded.
Restrictions
POINTs will NOT be awarded for:
• Utility bills
• Duplicated purchases
• Blurry bills
• Handwritten bills
• Bills uploaded more than once
• Receipts older than seven days
• Receipts with conflicting information
• Duplicated images
• Illegal drug purchases
• Clothing or shoes
Policy Update Notices
• Rules are subject to change without notice.
People Often Ask
Q: Do I have to pay to join?
A: Yes.
Q: Can I only earn POINTs when I shop at the grocery?
A: You can earn POINTs at any store that provides a receipt.
Q: How do I get paid?
A: Point values are sent to your bank account.
Q: Is there a maximum number of bills I can upload?
A: Yes, no more than 365 bills in a calendar year. You can upload up to one bill per day with your associated items.
Q: Why am I not seeing the blue payment button on the withdraw page?
A: The blue payment button is activated when you have accumulated POINTs worth $300 in value.
Q: Do POINTs expire?
A: No. Your POINTs are protected as long as your subscription is valid.
Q: How much is a Point-Log POINT worth?
A: 25¢, 50¢, 75¢, or $1 each, depending on the subscription plan.
This section provides clear explanations for upload rejection
(BL) means blurry
Your bill is unclear and cannot be processed or products appear blurry in image.
(IC) means items have been consumed or cut off
Empty or partially consumed and cut off items are disqualified
(DB) means Duplicate Bill
This bill was already submitted and disqualified.
(NBF) means No Bill Found
Product images were uploaded, but no bill was received.
(NIF) means No Items Found
No product images accompanied your receipt upload.
(NOB) means Items Not on Bill
The items in your images are not clearly stated on your bill. Nor do items have original store price tags
(NC) means Non-Compliant
Your upload failed verification. Forensics flagged it as dishonest, submitted images were sourced from another device.
Warning! Cheating on Point-Log.com by submitting falsified receipts, bills from another household, duplicated pictures, or edited images is dishonest and unethical. There will be no tolerance for dishonesty. Any false submissions, deliberate misrepresentations of any kind, or coordinated collusion will result in immediate membership termination.
Disclaimer
Using the Internet for communication, including the disclosure of personal information, is an individual decision. It's important to note that any communication over the Internet, if not protected, is not confidential and may be subject to interception, loss, or alteration, similar to other communication mediums like cellular phones or post office mail. While Point-Log follows strict confidentiality policies, we cannot guarantee the confidentiality of information transmitted through our website. Point-Log will not be held responsible or liable for any unauthorized access to information on the website.
Point-Log assumes no liability, directly or indirectly, for any damages or loss resulting from your communication to Point-Log or communication from Point-Log to you through the Internet. This includes any interference with or corruption of transmitted information on the website. It's important to be aware that information, whether in part or in whole, may be published or used for various purposes.
Dispute Resolution for Member Points
Objective: To establish a fair and efficient process for addressing member disputes related to POINTs and to provide guidance to the ticketing system for amicable resolution.
• Members may submit disputes related to POINTs earned, redeemed, or missing via our designated dispute email: query@point-log.com.
• All disputes will be tracked and managed to ensure transparency and timely resolution.
• Upon receiving a dispute, a unique ticket will be generated and assigned to a support agent for resolution.
• Support agents will be responsible for reviewing and addressing the disputes.
• Tickets will be assigned based on agent availability and expertise.
• Support agents will investigate the dispute, which may include reviewing transaction records and member activity.
• Clear and timely communication will be maintained with the member throughout the dispute resolution process.
• Members will receive updates on the status of their dispute ticket.
• Point-Log support agents aim to resolve disputes promptly and in accordance with the organization's policies and procedures.
• If a resolution requires adjustments to a member's POINTs balance, it will be promptly updated.
• In cases where a dispute cannot be resolved at the support agent level, it may be escalated to higher-level support or management.
• The organization’s final decision on a dispute will be communicated to the member.
• Members dissatisfied with the resolution may have the option to submit an appeal through the same ticketing system.
• All dispute-related information and communication will be documented for future reference and auditing.
• The organization will periodically review the dispute resolution process and make improvements as needed to enhance efficiency and member satisfaction.
• All members will be required to acknowledge and accept this dispute resolution policy when they join the program or as it is updated.
Fair Play and Ethics
Cheating on Point-Log.com by submitting falsified receipts, duplicated pictures, or edited images is dishonest and unethical. There will be no tolerance for dishonesty. Any false submissions, deliberate misrepresentations of any kind, or coordinated collusion will result in membership termination.
Privacy
Thank you for being part of POINT-LOG. Your privacy is very important to us, and we take it very seriously. This Privacy Policy applies to www.point-log.com and all associated applications, owned and operated by Point-Log and its affiliates. It describes how your personal information is collected, used, disclosed, and protected when using our services. By using our services, you acknowledge that you understand this policy, so please read it carefully.
Information Provided by You
When you register to use our services, we ask for Personal Information. Personal Information may include, but is not limited to, your name, phone number, credit card information, billing information, email address, and postal addresses. All other information that you provide or that we collect is Non-Identifying Information.
We do not treat the names of User Files and Folders as Personal Information, so we recommend that you do not include any confidential or Personal Information in your User uploads.
Identity theft and the practice currently known as "phishing" are of great concern to POINT-LOG. We do not and will not, at any time, request your credit card information, account ID, login password, or national identification numbers in a non-secure or unsolicited email or telephone communication. POINT-LOG guarantees non-disclosure of email addresses and personal information of its members.
Automatic Information
When you use our services, either online or through our client apps, whether as a registered account holder or a non-registered user just browsing, we automatically receive and record information about this usage either directly or through third-party tracking utility providers.
This may include information such as your computer or device IP address, your browser type, operating system version, language settings, locally installed POINT-LOG applications you used (if any), and how often.
We do not ask for access to or track any location-based information from your device. If we wish to do so in the future to enhance our services, we will specifically ask for your permission.
We record information as you browse our website or apps. We do not collect location information.